Privacy Policy
Introduction
At The Coffee Philosophy we respect your preferences concerning the treatment of personal information that we may collect from your use of the web site. This policy lets you know how we collect and use your personal information, and how you can control its use. This policy describes the broadest potential use of personal information throughout The Coffee Philosophy web site. We may make far less use of personal information than we have outlined in this policy.
Types of Personal Information and how we collect it
The Coffee Philosophy collects personally identifiable information from our users at several different points on our Web site:
- In order to fully use this Web site you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address), in addition in order to provide you a more personalised service we allow you to enter more personal information in the My Profile form.
- If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Coffee Philosophy stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at privacy@thecoffeephilosophy.com to request that we remove this information from our database.
- As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
- A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's help file. We set a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as purchasing products, will be limited as cookies are used as an essential security feature necessary for transaction completion.This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.
How we use the personal Information we collect
The Coffee Philosophy uses your information for the following purposes:
- Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email in accordance with your wishes.
- To fulfil product orders and payment we will use the information that you provided, if we have trouble processing an order, we will use this information to contact you.
- We will occasionally send you information on products, services, special deals, promotions.
- If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.
- We or our partners may communicate with you about a conference or event hosted or co-sponsored by The Coffee Philosophy or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to the event. The Coffee Philosophy may contact you after the event about the event and related products and services.
- We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
- By creating an account on this site you can participate in our community areas. If you use the groups and forums features on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We also reserve the right to terminate the accounts of users who use the community services in a manner which is inconsistent or violates our Terms of Service.
- We use log file information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Information Sharing and Disclosure
The Coffee Philosophy only shares personal information with selected companies after providing users the ability to either opt out of or opt into the sharing. There are limitations to opting out of such sharing in the case of (1) joint sale or joint events where the data goes to both The Coffee Philosophy and the other party at the same time and (2) where third parties are required to accomplish the transaction or perform the service, including delivery and credit card clearing services.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Choice/Opt-out
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving it by following the instructions included in each newsletter or communication. Where applicable we offer the opportunity to opt-out of certain communications via the My Profile page.
Links to Other Sites or Partners
This Web site contains links to other sites that are not owned or controlled by The Coffee Philosophy. Please be aware that we, The Coffee Philosophy, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Reviewing and Changing your Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update or delete your account details via the My Profile page.
Our Security Procedures
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our product order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at privacy@thecoffeephilosophy.com.
Business Transitions
In the event The Coffee Philosophy goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@thecoffeephilosophy.com.